waiter
20 years

Vending Technology - Alerts

Vending Maintenance

When your machines break down or sit empty, your reputation takes a hit. Your clients get angry. Repeated problems can strain relationships and threaten contracts. And of course, none of that is good for your cash flow.

That's why we offer wireless technology options like Alarm Monitoring with our EASITRAX software. We can monitor the condition of every vending machine at all times, so we know about problems before your customers do.

Every one of your vending machines at every location is fitted with an MEI Remote Date Port (RDP) radio telemeter. The MEI RDP gives us the "freshest" data possible, so we can always keep your machines stocked just the way your customers like them and get instant updates if malfunctions occur.

When a maintenance call is needed, the critical information is collected by the RDP and passed through the LAN to the machine in that cluster that has the cellular connection. That machine then calls out on the network and contacts Black Tie Services so we can promptly expedite a technician to diagnose and fix a problem even before someone calls to report it.

Between our competitive prices and our vending technology, the choice is easy. For additional information about Black Tie Services please complete our on-line information request or call us at 800-969-VEND.

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